Information
Technology.
Everything your business needs.
Brandsoftech can provide your existing or new business an entire range of IT tools and services, customized to fully integrate with your business systems. We specialize in developing and integrating cross-platform technologies to give you a distinct cost and productivity advantage.
CRM:
- We’ll develop or augment a personalized Customer Relationship Management system with a central repository for all your customer data, organized historically.
- Develop effective customer classification tools; Email trouble ticket systems, Response tracking and customizing Live Chat for marketing as well as support function.
- Hierarchical organization of data, which will avoid redundancy and ensure that users only have access to what they are supposed to see.
Campaign Management
- We’ll design and develop tools for business development to increase revenue and undertake promotional campaigns directed towards existing customers, potential sales leads and affiliates.
- Provide support for multiple campaign methods including Phone, Email or Direct Mail.
- Improving communication between customer and sales staff, providing accountability, transparency and ensuring that efforts are not duplicated.
- Comprehensive reporting will help management consistently make the right decisions at the right time.
Processing
- We’ll provide complete integration of payment gateways, e-wallets, and credit cards within your cashier system.
- Consistently develop intelligent processing algorithms ensuring that risk is spread out to avoid losses.
- Advanced fraud detection tools will prevent any fraudsters beating the system.
Affiliate Network Development
- Total and effective provisioning of current or new affiliate marketing and tracking tools within existing software
- Integration of advanced banner management and real-time reporting to affiliates.
System Administration and Performance Tuning
- We can provide Database Mirroring / Replication, even at different geographical locations ensuring safety and availability of your core business product.
- We can also setup proven Disaster Recovery protocols, which will make sure that your business is never down.
- We can provide services for application and database tuning using unique and cost effective methods to improve the performance at the product level and overall scalability.
Mobile Internet
- Mobile internet usage has steadily increased since the advent of 3G and smart phones. Many mainstream websites are now also available exclusively designed to work with smart phones.
- Be it Windows Mobile or iPhone we have the technical expertise to take your business on the mobile bandwagon, which includes porting your current application as well has enhancing CRM by getting to your customers instantly via SMS or email.
